Frequently Asked Questions
SHIPPING
Do you offer worldwide shipping?
Yes! We proudly offer worldwide delivery to all our clients, regardless of location. We partner with trusted international logistics providers to ensure your order arrives securely and on time.
How long does shipping take?
Shipping times vary depending on the destination and product availability. Typically, orders are processed within 2–4 business days, and delivery can take between 5–14 business days depending on your location.
Can I track my shipment?
Absolutely. Once your order is dispatched, you’ll receive a tracking number and link via email or SMS, so you can monitor your shipment every step of the way.
PAYMENT
What payment methods do you accept?
We accept a wide range of secure payment options including bank transfers, credit/debit cards, PayPal, and international wire transfers. More options may be available depending on your region.
Is my payment information secure?
Yes, your security is our priority. All transactions are processed through encrypted and PCI-compliant payment gateways, ensuring your data is fully protected.
Can I pay in installments or bulk terms?
For bulk or B2B orders, we offer flexible payment terms upon request. Please contact our sales team to discuss options that suit your business needs.
Order & Retunrs
How can I place an order?
You can easily place an order through our website by adding products to your cart and completing checkout. For bulk or custom orders, feel free to contact our sales team directly.
Can I cancel or modify my order after placing it?
Yes, orders can be modified or cancelled within 12 hours of placement. After that, processing begins and changes may no longer be possible.
What is your return policy?
We offer a 90-day return policy on most items. Products must be unopened and in original condition. Please refer to our Return Policy page or contact support to initiate a return.